A payment is required as a charge for the call goes through immediately after the call. Once the card is added you are able to make a consultation call in the future without worry about adding a payment each time.
We want to make the process to call in as simple and easy as possible so if you are experiencing an emergency situation, or are anxious about your pet, you can call in quickly to connect to a vet professional and get answers.
All payment information you enter on our app is sent and stored by our payment processor, Stripe, using bank level security. Petzey does not store any of your payment information.