Is there required attire for taking calls?

Pet parents can only initiate calls via audio. Once the call is connected, you will have the ability to ask the pet parent if they are comfortable switching to video during the consultation if you need to get eyes on the pet to better triage the situation. Due to the video capabilities, we ask that you are aware that you will potentially be on camera. Professionalism and etiquette are important for our profession and attire should reflect both. A good rule to follow is to wear something you would be comfortable wearing into a place of employment where you would interact with a client.