Technical Issues
- The app is not accepting my email/password.
- What if I no longer have access to the email address I used to set up my account?
- What is the required format for my password?
- What if I forgot my password?
- Can I use Petzey on any mobile device?
- What if I get disconnected in the middle of my consultation?
Consultation Calls
Payments
General
How Petzey works.
- Can two different accounts add the same pet?
- When to use the Petzey app.
- Why do I have to add my credit card before requesting a consultation call?
- How do I remove my pet?
- Can I change the info about me and/or my pet(s)?
- How do I change the info about me or my pet(s)?